Business account guidance

What Information Do Banks Require for a Business Account?

Learn which company documents, identity checks and business details banks and payment providers commonly request during the account opening process.

Business account application documents and identity verification checklist
Company verification The provider must understand which company is applying.
Identity verification Directors, shareholders and beneficial owners may need to be checked.
Business understanding The provider will want to understand how the company operates.

Typical application requirements

Information commonly requested during onboarding

Requirements differ between providers, countries and business models, but most applications cover the following areas.

01

Company Documents

The provider normally begins by confirming that the company legally exists and identifying its registered details.

  • Certificate of incorporation or registration extract
  • Articles of association or constitutional documents
  • Registered company name and registration number
  • Registered office and trading address
  • Tax or VAT information when relevant
02

Directors and Shareholders

Banks and account providers need to understand who controls, owns and manages the company.

  • Full legal names
  • Dates of birth
  • Countries of residence
  • Shareholding percentages
  • Details of ultimate beneficial owners
03

Identity and Address Verification

Individuals connected to the application may be required to confirm both their identity and residential address.

  • Passport or national identity card
  • Selfie or video identity check
  • Recent bank statement or utility bill
  • Government correspondence where accepted
  • Additional verification for non-resident applicants
04

Business Activity Description

A clear and consistent explanation of the company’s activities is one of the most important parts of the application.

  • Products or services offered
  • How the company earns revenue
  • How services or products are delivered
  • Typical customer profile
  • Whether any regulated activity is involved
05

Expected Account Activity

The provider may ask for realistic estimates of how the account is expected to be used.

  • Expected monthly turnover
  • Average transaction amount
  • Number of incoming and outgoing payments
  • Settlement and operating currencies
  • Expected account balance
06

Countries and Payment Flows

Providers need to understand where money will come from and where it will be sent.

  • Main customer countries
  • Main supplier countries
  • Countries receiving outgoing payments
  • Reason for international transfers
  • Expected percentage split by region
07

Source of Funds

Source of funds explains where the money entering the account or funding the business comes from.

  • Business revenue
  • Founder contribution
  • Shareholder loan
  • Investment capital
  • Supporting bank statements or agreements
08

Source of Wealth

Source of wealth concerns how an owner or beneficial owner accumulated their overall financial resources.

  • Employment income
  • Business ownership
  • Property sale
  • Pension or long-term savings
  • Inheritance or documented gift

Commercial evidence

Show that the business activity is genuine

A recently incorporated company may not yet have a long trading history. In that situation, providers often look for other evidence showing that the company is prepared to operate.

The documents should support the same business model described in the application. Inconsistencies between the website, application and supporting documents can lead to additional questions.

1

Company website

A complete website should clearly explain the services, company identity, contact details and customer terms.

2

Contracts and invoices

Customer agreements, invoices, supplier agreements or letters of intent can help demonstrate expected activity.

3

Processing or banking history

Existing transaction statements may be requested when the company has already been trading.

4

Business plan or financial forecast

New companies may be asked to explain expected revenue, customers, operating costs and future growth.

Additional review

Some business models require more explanation

A provider may request extra documents when the business model, ownership structure or payment flows are more complex.

International ownership

Non-resident directors, shareholders in several countries or complex corporate structures may require additional verification.

Higher-risk industries

Certain industries may be subject to stricter policies, additional licensing checks or provider-specific restrictions.

Complex payment flows

Frequent cross-border payments, high values or unusual transaction patterns may require a more detailed explanation.

Avoidable application problems

Common reasons providers ask follow-up questions

Vague activity description
Generic wording such as “consulting” or “business services” may not explain what customers purchase, how the work is delivered or why payments are received.
Website inconsistency
The website, application form, invoices and company description should present the same core business model.
Unrealistic turnover
Forecasts should be reasonable in relation to the company’s age, prices, expected customer numbers and available evidence.
Unclear payment purpose
The provider should be able to understand why money enters the account and what the customer receives in return.
Missing ownership details
All directors, shareholders and beneficial owners should be disclosed accurately and consistently.

Before submitting an application

Business account preparation checklist

Preparing the information in advance can make the review process clearer and reduce unnecessary follow-up questions.

Confirm the company details are current and correct.
Prepare valid identity documents for relevant individuals.
Prepare recent proof of residential address.
Write a clear description of the business activity.
Identify the main customer and supplier countries.
Calculate realistic turnover and transaction estimates.
Prepare evidence of source of funds where requested.
Check that the website matches the application.
Prepare invoices, contracts or commercial evidence.
Answer every question consistently and accurately.

Important information

Account approval is always decided by the relevant bank, electronic money institution or payment provider. Requirements vary between providers and may change depending on the applicant, ownership, country, business activity and expected transaction profile. Supplying documents does not guarantee approval.

Preparation Makes the Application Easier to Understand

Clear documents, consistent information and realistic transaction estimates give the provider a stronger basis for reviewing the business account application.